For existing Customers

Support Requests

If you require a member of the MGM Wireless Schools Support Team to assist you, please join a Webex Support Session by clicking the button below.

Webex Support Session

Join here if you do not have Support Access

IT Remote Assistance

For IT assistance and remote sessions, click the GoToAssist Support Session button and fill out the form. You will be issued with a Support Code, which you can enter by clicking the second button, which will begin your support session.

GoToAssist - Request a Support Session

You’ll be asked to state your name and your question

Enter a Support Code

Supplied at the previous step

IMPORTANT NOTICE By initiating this session, you are authorising a Support Representative from MGM to access your system. In providing this access, you also give MGM the right to provide technical support, which may mean modifying your system. This remote support is provided subject to the terms of the MGM Wireless agreements applicable to your MGM solutions. For further technical support, please call 1800 300 346.

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